Dallas Yellow Cab Co. ranks at number 85 at the Dallas 100 Awards, an annual event that identifies and honors the 100 fastest-growing privately held companies in the Dallas Area. In fact, SMU created it! I'm there every year honoring my dad's hard work, but when I heard about Yellow Cab being characterized as one of the 100 "unsung heros of our economy", I was dumbfounded.  

 

Generally, yes they're great, especially for college students when they are parked outside of the frat houses. However, three instances might prove otherwise. 

         Firstly, me and my girlfriends all hopped into the cab to take us downtown for a night of fun. We give him the address that we looked up on my friends phone to ensure he new the new exact location. We end up 15 minutes away, somewhere random because he typed it in all wrong. When we realized we might be heading the wrong way we restated the address for confirmation to which he replied, "No speak good English" meaning he barely spoke English. How did someone get hired to be a taxi driver when they couldn't speak English?! We ended up having to pay the full amount unable to negotiate and wanted to get outa there! As with each of my examples, Yellow Cab was ridiculous and not indicative of a good business at all.

         Furthermore, my friend from high school had a more traumatic and serious experience with the company. When she arrived at the party alone, the driver locked the door and proceeded to pull down his pants and lean over to her. Maybe he got the wrong vibe from her bubbly, flirtatious personality, but her that quickly transformed into terror. She screamed and he finally unlocked the door for him to speed off and her to cry to all of us in the house. 

         And finally, my Yellow Cab experience went bad from the second I asked him where he was from, 45 minutes away and alone I might add. He told me repeatedly to shut up and that I wasn't allowed to talk or he would call the cops. I had drank a bit so just wanted to not say anything and be on our way. Forty-five minutes is a long time so scared. There are more bizarre details that I could go into but I think you get how crazy he was. I got the license plate number and his name then paid him not wanting any more trouble. I left in tears.

 

The next day called and called, transferred and transferred, ridiculed by each member of their staff for having an issue. I didn't find the actual "head guy" until a week had past in my persistent efforts to be heard and possibly get him fired. He only put me down, questioning my honesty, and said he couldn't do anything if I didn't get the cab number?! 

 

The business sucks, don't drive in their cabs alone ladies. Any similar complaints?